Claims Process

Contact Sutherlands Exteriors for a Free Inspection Today!

Call (866) 784-0043 to schedule your free inspection & damage assessment with one of our Project Coordinators.

Contact Your Insurance Company to File a Claim

  • Contact Sutherlands Exteriors (866) 784-0043 to Assist you in filing your claim.
  • Inform the insurance company of the date of loss.
  • Inform your insurance company that your property has been examined by a qualified contractor who found damage.
  • Ask for a claim number and provide it to your Sutherlands Exteriors Project Coordinator when you receive your claim Number yours Project coordinator & Insurance adjuster will identify all storm related damage to your property. You will be notified from your insurance Adjuster when the visit will take place.
  • Your adjuster submits a report to the insurance company.

Follow-Up with Your Insurance Company

The insurance company sends you a loss summary report detailing the scope of damage

Project Planning

  • Your Project Coordinator reviews the loss summary report to ensure the agreed upon scope of damages is complete and accurate.
  • You select material and colors.
  • You and your Project Coordinator determine a construction date that best suits your schedule.
  • Sutherlands Exteriors schedules all work to be completed in a timely and professional manner.

Work in Progress

  • Materials are delivered.
  • Your Project Coordinator oversees the entire process.
  • Upon completion, the work will be surveyed by your Sutherlands Exteriors Project Coordinator to ensure quality and satisfaction.

Payment & Warranty Information

  • Sutherlands Exteriors collects payment from you upon completion of work and, as necessary, notifies your insurance company to release any remaining funds.
  • You are responsible only for your deductible, supplements and any agreed-upon upgrades.
  • You receive all necessary documentation upon completion of work and receipt of payment in full.