Claims Process

Call (866) 784-0043 to schedule your free inspection & damage assessment with one of our Project Coordinators.

Contact Sutherlands Exteriors (866) 784-0043 to Assist you in filing your claim.
Inform the insurance company of the date of loss.
Inform your insurance company that your property has been examined by a qualified contractor who found damage.
Ask for a claim number and provide it to your Sutherlands Exteriors Project Coordinator when you receive your claim Number yours Project coordinator & Insurance adjuster will identify all storm related damage to your property. You will be notified from your insurance Adjuster when the visit will take place.
Your adjuster submits a report to the insurance company.

The insurance company sends you a loss summary report detailing the scope of damage

Your Project Coordinator reviews the loss summary report to ensure the agreed upon scope of damages is complete and accurate.
You select material and colors.
You and your Project Coordinator determine a construction date that best suits your schedule.
Sutherlands Exteriors schedules all work to be completed in a timely and professional manner.

Materials are delivered.
Your Project Coordinator oversees the entire process.
Upon completion, the work will be surveyed by your Sutherlands Exteriors Project Coordinator to ensure quality and satisfaction.

Sutherlands Exteriors collects payment from you upon completion of work and, as necessary, notifies your insurance company to release any remaining funds.
You are responsible only for your deductible, supplements and any agreed-upon upgrades.
You receive all necessary documentation upon completion of work and receipt of payment in full.