File An Insurance Claim

Insurance Claims Made Easy

We recognize that dealing with a damaged home may be a difficult time for you and yourfamily.Our experienced project coordinators specializein handling restoration contracts andwill work with your insurance company to provide fast and lasting solutions for the challengesthat lie ahead.To help make the claims process as smooth as possible,pleasefollow thesesteps when filing a claim:

How to File an Insurance Claim

  • Contact Sutherlands Exteriors or call us at (704)784-0043 to assist you in filing your claim.
  • Inform your insurance company of the date of loss and that your property has been examined by a qualified contractor who found damage.
  • Ask for a claim number and provide it to your Sutherlands Exteriors project coordinator. Your project coordinator & insurance adjuster will identify all storm related damageto your property. You will be notified from your insurance adjuster when thevisit will take place.
  • Your adjuster submits a report to the insurance company

Follow Up With Your Insurance Company

  • The insurance company sends you a loss summary report detailing the scope of damage.

Plan Your Project

  • Your project coordinator reviews the loss summary report to ensure the agreed uponscope of damages is complete and accurate.
  • You select material and colors.
  • You and your project coordinator determine a construction date that best suits your schedule.
  • Sutherlands Exteriors schedules all work to be completed in a timely and professional manner.
  • The insurance company sends you a loss summary report detailing the scope of damage.

Work Begins

  • Materials are delivered.
  • Your project coordinator oversees the entire process.
  • Upon completion, the work will be surveyed by your Sutherlands Exteriors project coordinator to ensure quality and satisfaction.

Payment & Warranty Information

  • Sutherlands Exteriors collects payment from you upon completion of work and, as necessary, notifies your insurance company to release any remaining funds.
  • You are responsible only for your deductible, supplements and any agreed-upon upgrades.
  • You receive all necessary documentation upon completion of work and receipt of payment in full.

For more information or to schedule your Free Inspection contact Sutherlands Exteriors today.





Family owned and operated since 2006, Sutherlands Exteriors is proud to be the Southeast premier provider of the highest quality residential and commercial roofing solutions available.

Additionally serving the Huntersville, Concord, Kannapolis, Charlotte, Matthews, Harrisburg, Monroe, Waxhaw, Gastonia, Belmont, Sherrills Ford, Troutman, and Statesville areas.